We use Royal Mail for all UK deliveries. Larger orders may be sent via a courier and entirely at our discretion. Express delivery is available for £5.00 per order and arrives within 1-2 working days from dispatch.
We have further express delivery options available including Royal Mail Special Delivery.
International Delivery We use DHL exclusively for international postage. This ensures you receive the fastest and most secure transit of your goods. In most countries, this is a door to door service. Orders being delivered to non-UK addresses may be liable for duty and VAT.
Refunds & Exchanges To return your item for a refund or exchange you must do so within 30 days of receiving your item. Terms and conditions apply. Please see our Returns page for full details.
Your privacy and security is our priority. We are pleased to inform you we use the latest secure technology to ensure your details are never compromised. Your connection to STB is encrypted on all our pages, 100% of the time. Encryption makes it virtually impossible for unauthorised people to view information travelling between computers. Our site is certified by GeoTrust Inc, a leading provider of SSL technology. If you have any questions regarding this, please do not hesitate to get in touch.
We offer two secure payment methods:
Klarna
Klarna is a payment solutions company that offer easy and straightforward one-click payment options. They also offer more ways to pay subject to approval including:
Pay now
Make an instant payment for your goods.
Pay later
Pay up to 30 days after your order interest free with no impact on your credit score. This allows you to make sure you're 100% happy with your order before purchasing.
Pay in 3
This option allows you to pay for your order in 3 interest free instalments, with 30 days between each payment. The first payment will be taken at point of purchase.
PayPal
PayPal is a secure online payment service with built in buyer, fraud & data protection working closely with your bank to provide a hassle free online shopping solution. You can pay with the card your account is set up with, or with your PayPal balance for goods.
